Privacy Policy

This policy applies to highnessmedia.com, website forms, booking communications, galleries, voucher requests, review submissions, and professional services provided by Highness Media.

1. Information we collect

We may collect your name, email, phone number, service interests, event or session details, preferred dates, voucher information, project instructions, review content, payment and invoice status, gallery selections, uploaded-file links, editing requests, and communications with us. We may also receive basic device, browser, referral, and website-use information from our hosting and service providers.

2. Photographs and creative files

Photographs, videos, source files, editing instructions, and final deliverables may contain personal information. We use them to evaluate, perform, quality-check, and deliver the requested service. Client images are not automatically approved for portfolio, advertising, or social-media use; any public use is governed by the applicable written permission, model release, or service agreement.

3. How we use information

We use information to answer inquiries, validate vouchers, schedule and plan projects, prepare quotes and agreements, process and document payments, provide photography and editing services, deliver galleries and files, respond to support requests, prevent spam and misuse, protect legal rights, maintain business records, and improve our services.

4. Service providers and disclosures

We may share information only as reasonably necessary with providers that support our operations, including website hosting, Formspree forms, Studio Ninja client management and booking, Calendly scheduling, Pixieset galleries, email, payment processing, cloud storage, file transfer, analytics, accounting, and professional advisers. These providers process information under their own terms and privacy practices. We may also disclose information when required by law, to protect safety or rights, or in connection with a business transfer.

5. Sale and targeted advertising

Highness Media does not sell personal information. We do not disclose personal information for cross-context behavioral advertising. If those practices change, this policy will be updated before the change applies.

6. Cookies and external links

The website or embedded service providers may use essential cookies or similar technology for security, functionality, analytics, and form delivery. External links—including scheduling, gallery, social-media, voucher-provider, and payment pages—are governed by the destination provider’s privacy policy.

7. Retention and deletion

We retain information only as long as reasonably needed to provide services, maintain project and tax records, enforce agreements, resolve disputes, prevent fraud, and meet legal obligations. Gallery and source-file retention is not guaranteed unless a written agreement states otherwise. You should download and back up delivered files within the stated gallery period.

8. Security

We use reasonable administrative and technical safeguards appropriate to a small creative business. No internet transmission, third-party platform, or storage system can be guaranteed completely secure. Do not submit passwords, payment-card numbers, government identifiers, medical records, or other highly sensitive information through general website forms.

9. Your choices

You may ask to access, correct, or delete eligible personal information, withdraw optional marketing consent, or ask how your information is used by contacting info@highnessmedia.com. We may need to verify your identity and may retain information when required for contracts, taxes, fraud prevention, legal claims, or other lawful purposes.

10. Children

This website is not directed to children under 13. A parent or legal guardian must arrange services involving a minor and provide any required consent or release.

11. Changes and contact

We may update this policy prospectively by posting a revised effective date. Questions or privacy requests may be sent to Highness Media, Atlanta, Georgia, at info@highnessmedia.com or 470-491-0029.